Fraser & Neave Holdings Bhd Sustainability Report 2021

NEW STRATEGIES FOR THE NEW NORMAL One and half years after the outbreak of the COVID-19 pandemic, businesses around the world are still grappling with its repercussions. The ripple e*ects of the global health crisis had caused many social and economic issues, with disruptions of the globalised supply chain and the resulting uncertainties a*ecting lives and businesses. COVID-19 had highlighted the interconnection of business, environmental and social issues. This has reiterated the importance of having strong principles in managing economic and social issues, including consumer health and safety, nutrition, employee health and safety, community development and inclusive growth, and supply chain stewardship. As such, maintaining high standards in ESG performance is critical for business resilience, especially in challenging times. To this end, we are committed to pursuing sustainable and inclusive growth with our people, business partners and the community while addressing our material areas with our stakeholders to build resilience against external shocks, such as the COVID-19 pandemic. Additionally, F&NHB has received several awards recognising our e*orts to pursue environmental excellence: Prime Minister’s Best Industry Award in Thailand: F&N Dairies Thailand Recognises Thailand’s industry role models and encourage other companies to follow suit in committing to national development Prime Minister’s Hibiscus Award in Malaysia: Pulau Indah & Shah Alam Plant A private sector environmental award for business and industry in Malaysia Sarawak Chief Minister’s Environmental Award in Malaysia: Kuching Plant An award that recognises the environmental effort and commitment of industries, local authorities, and individuals in Sarawak, Malaysia ENVIRONMENTAL EXCELLENCE AWARDS Read more about our external recognition on page 039. JOINT MESSAGE FROM OUR CHAIRMAN & CEO Safeguarding the Health & Well-being of Our People Maintaining a high level of hygiene with regular COVID-19 testing and sanitising has been vital in curbing infection risks at our workplace this year. We are thankful for the e*ectiveness of our proactive safety measures in ensuring minimal impact to our people and operations compared to the high number of community cases within our plants’ vicinity during the year. It is vital to protect our employees at varying work levels; thus, we worked closely with various Government agencies to expedite the vaccination process for our people and supply chain community. Employees are granted three additional paid leave for their vaccination, and as of October 2021, 96% of our total workforce have completed their vaccination. We would like to thank the Ministry of International Trade and Industry (MITI) and the Sarawak Disaster Management Committee for their support and assistance during our employee vaccination programme. 010