Fraser & Neave Holdings Bhd Annual Report 2021

Chairman's Message Dear Shareholders and Stakeholders, As I write this message, in October 2021, the pandemic in Malaysia and Thailand seems to be gradually abating. New infections and morbidity numbers are trending down, and the Malaysian government has just opened up inter-state travel. In other words, there are good reasons to be hopeful after more than a year-and-a-half of economic as well as social restrictions. For us at Fraser & Neave Holdings Bhd (F&NHB), the financial year that has just ended (FY2021) was our first full year of operations impacted by COVID-19. And, yet, the Group has continued to deliver – not just financially but also in terms of contributions to our key stakeholders and society at large. Amidst a highly challenging operating landscape, we maintained market leadership in our key categories. We remained steadfast in our long-term priorities and launched a fourth business pillar – Halal Packaged Food – with the acquisition of Sri Nona Companies. More importantly, we were able to ‘Reimagine’ the way we operate to be more efficient while placing the well-being of our people and community above all else. Continuing to live our Global Values of Caring for Stakeholders, Collaboration and Creating Values, we have strengthened the Group at a fundamental level such that, as soon as the economy picks up, we will be ready to accelerate our growth once again. Fraser & Neave Holdings Bhd ! Annual Report 2021 Key Messages 025