Fraser & Neave Holdings Bhd Sustainability Report 2020

4. Holistic High Performer Retention and Development We give every employee the opportunity to grow with the company and contribute to a high-performing, sustainable organisation. It is part of the culture at F&NHB that each employee is supported to implement their IDP, using the 70/20/10 Learning Model. 3. Recognition-based Performance Management Employees collaborate with their supervisors to set SMART goals and KPIs fo the year. A Performance Assessment Review takes place twice a year, to appraise outcomes and identify development opportunities. Our policy is to support the provision of ‘Limitless Opportunities’ to employees from the moment they join the company, and our approach supports Individual Development Plans (IDPs). There are four stages to our IDPs’ approach: Discuss Career Aspiration • Career Aspiration • Geographic Mobility • Career Path & Career Worksheet Set Development Goal & Identify Learning Intervention • IDP • Blended Learning Catalogue (70:20:10) Assess Required Competency • 360º Leadership Assessment • Functional Competency Assessment Implement & Follow-Up The IDP • Learning Management System • IDP Review DIALOGUE WITH LINE MANAGERS Some key development programmes include: PROGRAMME FOCUS EMPLOYEES TARGETED 7-habits of Highly Effective People Self-management and interpersonal skills Executives & supervisors Coaching & Leadership Skills Leadership and management skills to increase team’s productivity Middle management, executives & supervisors Design Thinking Management development Managers & senior managers Finance & Strategy Business acumen and competitive strategic thinking Managers & senior managers Sales Excellence Strategic thinking and sales execution skills Sales team Personal Mastery Self-management and motivation skills Non-executive employees Microsoft Office Functional and technical skills Executives & supervisors Education Assistance Programme For various technical and professional certification Non-unionised employees Functional & Technical Training Functional and technical skills Manufacturing team Digital & Analytics Inspiration Awareness and adoption of digital technology and analytics in transforming businesses Senior Managers On-the job training and assignments 70% Learning from others and developing relationships (e.g. coaching and mentoring) 20% Formal training courses or e-learning 10% Empowering Our People 052 FRASER & NEAVE HOLDINGS BHD