Fraser & Neave Holdings Bhd Sustainability Report 2020

Human Capital Roadmap and Strategy F&NHB’s strategic plan to be a preferred employer is guided by our Human Capital Roadmap to 2020, and specifically our seven ‘Modules for Strategic Human Capital Transformation’, each explained in more detail below. Employee Engagement Survey Conducted from 17 September to 17 October 2019 via online and kiosk Obtained a participatio n rate of 98% 3 dimensions with highest level of satisfaction: • Safety • Work Tasks • Customer Focus 3 key improvement areas: • Talent & Staffing, • Rewards & Recognition, Employment/ Autonomy Through the engagement outcome, we have identified the key improvement areas and take the necessary actions to close the gaps. 2014-2015 Building foundation for growth 2016-2017 Strengthening the organisation & institutionalise engaging culture 2018-2020 Fully enabling Vision 2020 Five-Year Human Capital Roadmap 7 Modules For Strategic Human Capital Transformation Market-Oriented Compensation and Benefits Recognition-Based Performance Management Clear Structure and Roles Holistic High Performer Retention and Development Strategic Talent Acquisition and On-Boarding Proactive Succession And Workforce Planning Engaging Corporate Culture 1 3 5 7 2 4 6 Empowering Our People 050 FRASER & NEAVE HOLDINGS BHD