Fraser & Neave Holdings Bhd Sustainability Report 2020

Driving economic value Empowering our people Enhancing social well-being STRATEGIC PLANNING MODEL Intellectual Manufactured Social & Relationship Natural Human Capital Total No. of Employees: 2,616 employees Local Senior Management: Malaysia – 97% Thailand – 100% FOCUS AREAS ACTIVITY CAPITALS COMPONENTS OF VALUE CREATION Strong long-term relationships with all our stakeholders, including customers, strategic partners, employees, investors, governments, regulators and the communities within which we operate. • Equity from 20 well-loved brands. • New product formulations and recipes. • Innovative process and technology. Strategic Partnership: ThaiBev, Fraser and Neave, Limited, Nestle, Sunkist. 8 Manufacturing Facilities: 6 in Malaysia, 2 in Thailand 21 Warehouses: 19 in Malaysia, 2 in Thailand Production Capacity: 130 million cases per year Water is a fundamental element of our products, and our business is dependent on clean water supply. Our activities also require energy, as well as raw materials like sugar, aluminium and resin which we seek to use efficiently and source responsibly. We also ensure efficient effluents and waste management processes to protect biodiversity and ecosystems’ health. Creating Shared Value Understanding societal needs and stakeholder expectations Communicating through stakeholder engagement Vision Mission • To become the Leading Total Beverage Company in Malaysia and the Region • To provide superior returns to our shareholders, excellent value for our customers and a rewarding career for our employees Sourcing We work closely with our suppliers to ensure their goods and services meet quality, environmental and social standards, in addition to our stringent internal standards. Production We have implemented a standardised safe production process, in accordance with international standards, throughout all of our operations. We also strive for eco-efficient processes, to provide good value and maximum benefit without polluting the environment. Distribution We have a fully integrated and extensive distribution system and network to ensure that our products are efficiently distributed to our consumers. We strive to minimise the environmental and social impacts from transportation by managing our energy use, while safeguarding the safety of our personnel and local communities. Marketing & Sales We demonstrate consumer and societal responsibility by providing healthier product options and informative product labels. We also seek feedback from our customers on our products to create sustainable value for consumers and for our business. Post- consumption Packaging Management We minimise the impact of post-consumer waste through research and development to deliver innovative and environmental-friendly packaging. We also promote environmental awareness to the communities where we operate. Share Capital: RM816.8 million Shareholders’ Equity: RM2,690.6 million Return on Shareholders’ Equity: 15.2% Financial VALUE CREATION BUSINESS Model Our business is built in a profitable, responsible and sustainable manner. This means ensuring that our overall strategy reflects awareness of the interdependencies and trade-offs between different types of capital, and how they support our ability to create value for the short, medium and long-term. 018 FRASER & NEAVE HOLDINGS BHD